COVID-19 PROMPTS MAJOR RETHINK ON TRAINING, MENTORING AND MOTIVATION IN AML

The Covid-19 pandemic has delivered experience about how an external crisis – in this case health – that forces AML officers to work at home, poses challenges in maintaining professional excellence. According to the Bank for International Settlements’ Financial Stability Institute an estimated 300 million office workers worked from home in May 2020, including 90% of banking and insurance workers. https://www.bis.org/fsi/fsibriefs7.pdf This has pushed office workers to work online to use electronic communications tools, and caused workers to experience more ...


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